Believe it or not, the State Bar of Texas does care what clients think about attorneys in Texas!
Here are some of the most common complaints from a 2000-03 survey:
1. Communication - such as Poor communication with client
2. Attorney neglect - such as clients feeling that their case is being neglected
3. Law Office management - such as not returning phone calls
Family (divorce) law has the most complaints (694 complaints) . The second most complained about area is criminal law (256), followed by personal injury law (244).
The Dallas/Ft. Worth area had 642 complaints where Houston had 363 complaints. Austin had 296 complaints and San Antonio had 208 complaints. Since Houston is so much larger than Austin or San Antonio, the Houston lawyers must be doing something right!
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